Service Status

Check the below for the latest service status and updates related to your Shift4 experience.

Transactions

Operational

SmartConnect

Operational

Hub

Operational

MOTO

Operational

Settlements

Operational

Connectivity

Operational

Your terminal may rely on the One NZ network (previously Vodafone) if you use our 4G connectivity solutions. 

For the latest on incidents with their network, click here.

24/7 Local Support​

Did you know that 80% of all issues can be resolved by restarting the EFTPOS machine?

We're here to help when you need it. In the meantime, check out our help centre articles which could help.

Visit our Help Centre

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Contact support 0800 476 278
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